Terms of Service
Effective Date: December 3, 2024
1. Introduction
Welcome to Movingto.io, operated by Movingto Global Pte Ltd ("we," "us," or "our"). By accessing or using our website and services, you ("User," "you," or "your") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our services.
2. Services Provided
Movingto.io offers services including, but not limited to, assistance with digital nomad visas, golden visas, residency services, tax optimization strategies, family relocation, and property searches. Our services are designed to facilitate global mobility for digital professionals and global citizens.
3. Eligibility
By using our services, you represent that you are at least 18 years old and have the legal authority to enter into these Terms.
4. User Responsibilities
You agree to provide accurate and complete information when engaging our services and to promptly update any information that may change. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
5. Fees and Payment
Fees for our services will be outlined in a separate agreement or invoice. Payments are due as specified, and late payments may incur additional charges. We reserve the right to modify our fees with reasonable notice.
6. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Movingto Global Pte Ltd or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content may violate such laws.
7. Refund Policy
We offer a 7-day refund policy for our services. If you are dissatisfied with a service, you may request a refund within 7 days from the date of purchase. Refunds will only be granted if the service has not been substantially performed or delivered.
To request a refund, you must contact us via email at [Insert Contact Email] within the 7-day period and provide proof of payment along with a clear explanation of why you are requesting the refund.
Refund Exclusions:
Refunds are not available for services that have been substantially delivered or completed.
Refunds will not be issued for delays or changes resulting from circumstances outside our control, such as government processing times or policy changes.
Fees paid to third parties (e.g., government application fees) are non-refundable.
Refunds, if approved, will be processed within 14 business days. After the 7-day refund period, all sales are final, and no refunds will be issued.
By using our services, you agree to this refund policy.
8. Limitation of Liability
While we strive to provide accurate and timely information, our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any information provided. To the fullest extent permitted by law, Movingto Global Pte Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
9. Indemnification
You agree to indemnify, defend, and hold harmless Movingto Global Pte Ltd, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
10. Termination
We reserve the right to terminate or suspend your access to our services, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will immediately cease.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Movingto Global Pte Ltd is established, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. It is your responsibility to review these Terms periodically for changes. Your continued use of the service following the posting of any changes to these Terms constitutes acceptance of those changes.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Movingto Global Pte Ltd
68 Circular Road, #02-01, 049422, Singapore
info@zoark.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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